The following most frequently asked questions by exhibitors may help you answer your own questions. But if you don’t get an answer to your specific question below, please contact your NATPE Exhibition Representative directly. We’re here to help you.
Q: Can I add NATPE Mobile++ tickets and/or Brandon Tartikoff Legacy Awards tickets if I have already registered to the NATPE Conference & Exhibition?
A: Yes you can. CLICK HERE to make these additions to your registration. Top of Page
Q: Is there an Early Bird Registration deadline?
A: Yes, December 14, 2007. Top of Page
Q: What are the exhibit floor hours?
A: The exhibit floor hours are as follows:
Tuesday, January 29, 2008, 10 am - 6 pm
Wednesday, January 30, 2008, 9 am - 6 pm
Thursday, January 31, 2008, 9 am - 2 pm
Q: I am traveling to NATPE from outside the United States. Where should I find visa information for my country?
A: The U.S. Department of State has added a new feature to its Web site regarding visa wait times. Since visa applications are now under greater scrutiny, the State Department is advising those who wish to travel to the United States for business or other nonimmigrant purposes to plan ahead. The site provides estimated waiting periods to get an interview to apply for a visa and the estimated time it will take to process the application at the consular section. The visa wait times are shown for various locations around the world. The State Department does advise that it is best to check with the local embassy or consular section to confirm the information. To visit the visa wait times site, go to http://www.travel.state.gov/visa/tempvisitors_wait.php Top of Page
Q: We're doing some cool promotions at our booth, how can I let the press and NATPE attendees know what we're doing?
A: First, contact NATPE's public relations representatives, The Lippin Group, to request the latest list of press registrants. You can also use NATPE Industry Publications to learn more about these various publications. Then use the Press Release Template to create your own press release. Then send that release to the list of press registrants in advance of the Conference & Exhibition. NATPE also provides an on-site Press Room for journalists attending and covering the NATPE Conference & Exhibition. Exhibitors are invited to distribute press releases, press kits and other marketing materials to the journalists on-site by bringing these materials to the NATPE Press Room in the Mandalay Bay Convention Center. Top of Page
Q: What is Material Handling?
A: Material Handling is the physical transfer of your goods from the loading dock to your booth, and the return of these goods to the loading dock at the end of the exhibition. Refer to the Freeman Section of the Service Manual. Top of Page
Q: Does the exhibiting company or the contractor erecting the booth need to provide the Certificate of Insurance? And how do I obtain insurance coverage?
A: Both the Exhibiting Company AND Exhibitor Appointed Contractor (EAC) must provide certificates of liability insurance. Exhibitors need comprehensive general liability coverage and EACs must have general liability, worker's compensation and automobile (if appropriate) coverage. Insurance requirements are outlined in the Exhibitor Cost Guide and in the Exhibition Manual in the section entitled Space Application & Contract for Exhibitors and in the Exhibitor Appointed Contractors, Guidelines for EACs. Contact your current insurance provider to see if they can provide the certificate. For those companies whose policies do not cover trade exhibition or US coverage, you can purchase insurance for the duration of the exhibition. See your Exhibitor Cost Guide for details and if you have further questions, contact NATPE's Exhibition Staff. Top of Page
Q: Are there special arrangements for unloading materials for our booth or can we just grab them and go?
A: Exhibitors are allowed to hand carry through the front of the facility but it is a decent walk and several escalators. There will not be any dollies etc., available curb side. If they need help they need to go to the designated area in the parking lot by the dock. Top of Page
Q: We're driving to Las Vegas from Los Angeles, can we just bring all of our materials with us to the Convention Center, or do we have to use a shipper?
A: There will be a designated area in the parking lot where Freeman can unload POV's for the show site rates. Top of Page
Q: Where do we ship our materials and how do they get to our booth?
A: Refer to the General Information/NATPE Forms section of the Service Manual. Freeman has exclusive control of the loading/unloading and access to/from the loading docks.
Consign your freight/exhibit materials to Freeman Warehouse prior to January 16, 2008, or to the Convention Center between 01/27 and 01/29, but NOT prior to your move-in date.
To avoid additional handling charges, notify Freeman if you will not be arriving on your target date.
Full-time employees of exhibiting companies may hand-carry materials into the Exhibit Hall as long as it is WITHOUT the use of dollies, flat trucks and/or other mechanical equipment.
WAREHOUSE SHIPPING ADDRESS: (prior to 1/16/08)
NATPE 2007
Include Exhibiting Company Name
Booth # ______________
C/O Freeman
6675 West Sunset Road
Las Vegas, NV 89118
To avoid additional after deadline charges, materials must arrive by JANUARY 8, 2007. Freeman will accept crated, boxed or skidded materials beginning DECEMBER 18, 2006 at the above address. Warehouse freight will be delivered prior to exhibitor set up.
SHOW SITE SHIPPING ADDRESS: (schedule to arrive on targeted move-in date)
NATPE 2007
Include Exhibiting Company Name
Booth # ______________
C/O Freeman
Mandalay Bay Convention Center
3970 Las Vegas Blvd South
Las Vegas, NV 89119
Shipments can arrive for unloading and delivery to booth ONLY DURING SCHEDULED EXHIBITOR MOVE-IN PERIOD, and based on your target move-in date, beginning Sunday, January 14, 2007 at 8:00am. Again, make your arrangements early to avoid any last minute problems. Top of Page
Q: How do we order equipment and/or services for our exhibit booth?
A: NATPE Official Vendors and Service Providers are listed in the Service Manual along with forms and contact details. Be sure to review the Service Manual and make your arrangements early to avoid any last minute problems. Top of Page
Q: Can we hire people on-site to help us set up our exhibit?
A: Order labor in advance or on-site at the Freeman Counter at the Exhibitor Service Desk.
Refer to the Freeman Services Section in the Service Manual. Top of Page
Q: When can we get into the exhibit area to set up our exhibit?
A: Exhibitors with standard booth space can begin move-in to the show floor at the Mandalay Bay Convention Center as early as Sunday, January 27, 2008 at 8:00 am.
Pavilion Exhibitors can begin move-in into the Mandalay Bay Convention Center on Monday, January 29 at 8:00 am.
Special badges are required for the Move In and Dismantling periods before and after the exhibition. Top of Page
Q: What are the hours of exhibition?
A: The NATPE Exhibition floor is open from 10 a.m. to 6 p.m. on Tuesday, January 16; 9 a.m. to 6 p.m. on Wednesday, January 17 and from 9 a.m. - 4 p.m. on Thursday, January 18. Please note that Attendees will NOT be permitted on the exhibit floor outside of these hours, so we suggest scheduling early morning meetings in alternative locations. Top of Page
Q: How do I book hotel rooms for Las Vegas?
A: Contact the NATPE Housing Service. We strongly recommend booking your hotel room as early as possible and you can do this before you are registered for the Conference & Exhibition. NATPE's Housing Service is available to make reservations beginning September 4 but can only guarantee rates until December 21. Also, as NATPE is concentrating all events for the Conference & Exhibition at the Mandalay Bay Hotel and Convention Center, which includes THEhotel demand for hotel rooms is greater than ever. The NATPE Housing Service is also holding a block of rooms at the nearby Luxor, and Excalibur Hotels, but we still strongly urge everyone to book their hotel room as early as possible to make your hotel reservations as soon as possible. Top of Page
Q: We're sharing our booth with a sister company, can we get separate listings for both companies?
A: All sharing companies must fill out the 2008 Exhibit Space Application & Contract and pay the Share fee of $1000 member and $1500 non-member. To share booth space, they simply need to mark on the contract that they are sharing with your company. NATPE will contact all primary booth-holding companies to verify companies that are sharing space. Top of Page
Q: Can I make changes to the registrations we received with our exhibit package?
A: Exhibitors are encouraged to register all their complimentary registrations online, which will allow changes to be made by the exhibitor until January 18, 2008. Cancellations on paid registrations can be made until December 21, 2007, and will incur a $100 administrative fee per cancelled registration. Top of Page
Q: We have a lot of people from our company helping out in the booth, is there a limit to how many exhibitor badges we can have?
A: The number of Exhibitor Passes you receive is based on the total square footage of exhibition space you occupy. Exhibitors will receive complimentary registrations based upon the exhibit option utilized and the total square footage occupied.
Three (3) badges per 100 sq. ft. of standard exhibit space up to a maximum of 50. Complete Booth Packages and Pavilion Packages receive four (4) badges per 100 sq. ft. of exhibit space and three (3) badges per exhibit suite.
These Exhibitor Badges enable admittance to the exhibit floor and to all conference activities. Refer to the Registration Section of the Service Manual.
For the safety and security of all exhibits and materials, only those persons displaying Exhibitor Badges, EAC Badges, and a Work Access pass (also called security stickers) may access the floor. Contractors must fill out the appropriate form(s) in the Exhibitor Appointed Contractor Guidelines for either Work Access Pass or EAC Badge (which enables floor access during show hours). Security Stickers can be picked up at the Security desk in the main entrance. EAC Badges can be picked up at the Exhibitor Registration Counter starting Sunday, January 27, 2008 at 10:00 am. Top of Page
Q: How can I find out which program buyers are attending NATPE?
A: NATPE's Buyers List is accessible to all confirmed exhibitors. You will be given a login and password to use in accessing the information, and be sure to check it frequently as you get closer to the NATPE Conference & Exhibition dates. You can also access the NATPE Conference & Exhibition Attendees list, Speakers and other Exhibitors, all of whom could be prospective clients. Top of Page
Q: We're planning on having a rock band perform in our booth during exhibit hours, are there any restrictions about noise levels?
A: Perhaps a rock band isn't your wisest choice here. Noise levels on the exhibit floor are limited to a level within reason, not projecting beyond the boundaries of your exhibit space. If the sound level goes above a reasonable level, you will be asked to turn it down. Be a good neighbor and turn all speakers and amplifiers inward towards the center of your booth and NOT out into the aisle ways. Top of Page
Q: Since this is Las Vegas, we've hired some flashy showgirls to hand out our sales brochures to attendees to go from sessions to the exhibits and when they're strolling the exhibit floor. That's okay, right?
A: No, this goes back to the costumed character/live demonstration rules stated below. Also, note that the distribution of materials and promotional activities are to be confined to your exhibition space. Material distribution is prohibited in the aisle ways and public areas, including hall entrances and outside the convention center. You can, however, bring marketing materials and press releases into the NATPE Press Room for distribution to the media, but the flashy showgirl will have to stay in the booth. Top of Page
Q: Our company makes character costumes and we'd like to bring all of them to NATPE. Is it okay for our costumed characters to wander the exhibit floor promoting our booth?
A: Costumed characters and other forms of live demonstration are permitted ONLY within the confines of your exhibit booth. This does NOT include the aisle ways or any other public space. Characters should be escorted onto and off of the exhibit floor (and should receive a Complimentary Pass). Characters found wandering the aisles, hallways and/or public areas will be cited by show management. Top of Page
Q: Let's say NATPE answers all our prayers and everything is sold in the first two days -- how early can we begin dismantling our booth and packing up our materials?
A: Nothing can be removed from your booth prior to the closing of the exhibition floor on Thursday, January 31, 2008 at 2 pm. Top of Page
Exhibitor Information
