1. Go to your natpeXchange home page
2. Click on your name in the top right corner
3. Click ‘Edit Profile’
4. Click the ‘Photo’ tab
5. Click the ‘Choose photo’ icon and browse files on your computer
6. Select and upload

This may be related to a caching issue. We recommend you remove your cache by clicking on the three dots in the top right hand corner > settings > clear browsing data > cached images and files. Alternatively, you can try opening xchange in a new incognito window.

1. Go to your natpeXchange profile
2. On your profile page click on ‘Add your Projects’ in the Projects section
3. Fill out all the details related to your project in every project detail tab and then click 'Create Project'

To unlock Pitch Materials and Buyer Reporting, please upgrade your project.

To edit a project, click on the project and you should see a "edit" link beside the project name.

You cannot change a project name in xchange but if a change is required, please email Customer Support at natpebudapestsupport@brunico.com with the project url and the requested name change.

In order to remove a project, you must first delete all participants other than yourself. Once that is done, you can return to the project page and you should see a trash can icon beside the project name.

In Vimeo, ensure that the privacy settings are set to allow the video to be viewable by anyone and embeddable anywhere. The resulting link should look something like https://vimeo.com/123456789

1. Go to your natpeXchange home page
2. From the menu on the left, select ‘Delegates’
3. From here, you can search for specific delegates or you can click ‘Export to csv’ to download the delegates list to an excel spreadsheet

1. Go to your natpeXchange home page
2. From the menu on the left, select ‘Agenda’
3. Choose the session you would like to add to your Calendar
4. Click 'Add to my calendar' button under the session description

1. Go to your natpeXchange home page
2. From the menu on the left, select ‘Calendar’
3. Choose the time slot for the meeting you want to schedule
4. Fill out all the required fields and add participants
5. Click 'Save'

Option 1

1. Go to your natpeXchange home page
2. From the menu on the left, select ‘Messages’. Your inbox will be displayed
3. Search for your delegate by name
4. Click ‘Send a Message’ to the delegate you wish to communicate with
5. Compose your message in the field provided

Option 2

1. Go to your natpeXchange home page
2. From the menu on the left, select ‘Delegates’
3. Search for your delegate by name
4. Click on the Chat icon on the picture of the delegate you wish to communicate with
5. Compose your message in the field provided

1. Go to your natpeXchange home page
2. From the menu on the left, select ‘Messages’
3. Choose the delegate you want to start a video call with. This should be a delegate you have already messaged before
4. Click ‘Start a video call’ button
5. Don’t forget to turn on your mic and camera

Your login information will be sent to you in your confirmation email following registration. Your user name is the email address that you gave us upon registration. If you have misplaced your password, you can use the “Forgot your details” link on the login page to reset it.

Yes. Please follow these steps to change your password:

1. Go to your natpeXchange home page
2. Click on your name in the top right corner
3. Select ‘Account Settings’ then the ‘Account’ tab
4. You will be able to change your passwLottery selection opens in ord there

Note: Once you log-in to natpeXchange from your usual computer, it will automatically log you in each time afterwards.

The message is delivered to the delegate's natpeXchange inbox.

To avoid receiving unnecessary spam, you do not have the ability to send mass emails to the delegates.

By default, message notifications will be sent to the email address you registered with. If you would like to change your notification settings, you can do so via Account Settings.